Options while Talking

Holding and retrieving a call

To put a call on hold during conversation,

To retrieve a call,

To make a second call when one call is on hold,

Call waiting, swapping and multi-party conference calls

Call waiting

Call waiting is a network feature that allows you to put an existing call 'on hold' while you answer or make a second call.

To turn on or off call waiting,

Action when receiving a second call

When a second call comes in, you will hear a 'double beep'; an animated phone icon displays and phone number if available. Either press to an-swer the call and put the first call on hold or press Reject to reject the call and return a busy signal to the caller (or call may go to voice mail). Press to swap between the two connected calls.

Multi-party or conference calls

This feature allows you to make or receive between 2 to 5 calls at the same time with all parties being able to hear and talk with each other.