Options while talking


Holding and retrieving a call

To put a call on hold during conversation,

To retrieve a call,

To make a second call while one call is on hold,

Another way to hold, retrieve and make a second call during conversation is to press to display an Options menu.

Scroll to the desired feature and press Select (see also "Multi-party or Conference calls" on the next page).

Call waiting, swapping and multi-party conference calls

Call waiting
Call waiting is a network feature that allows you to put an existing call ‘on hold’ while you answer or make a second call.

To activate or cancel call waiting,

When a second call comes in
When a second call comes in, you will hear a 'double beep'; and an animated phone icon and the phone number (if available) will display. Either press to answer the call and put the first call on hold or press Reject to send the incoming call to voice mail. Press to swap between the two calls. Press Replace to end the first call and take the incoming call. See the previous page to end one or both calls.

Multi-party or conference calls
If offered by your service provider, this feature allows you to make or receive between 2 to 5 calls at the same time with all parties being able to hear and talk with each other.

Throughout the call, the display confirms the actions you have selected.