PROBLEMS YOU CAN SOLVE

Hardware Concerns

The phone does not turn on
If the phone is new, see “Charging the Battery” on page 12. Otherwise, recharge or replace the battery. If this does not solve the problem, contact Mitsubishi Wireless customer service in the US at 1-800-866-6600; in Canada, call 1-905-475-7728.'

The phone does not work with the handsfree adapter
A battery is required to use the handsfree adapter; verify a charged battery is installed on the back of the phone. Verify the phone is attached to the adapter.

Dropped calls
The signal strength will depend on your location. Check the received signal strength indicator , make sure your antenna is fully extended, and try again after the signal strength increases (another bar appears). In addition to geographic location, the signal will weaken behind walls, under bridges, in tunnels, or other obstructions.

Volume varies/mutes briefly
The system’s signal strength will vary depending on your location. Audio level variations can occur due to:

  1. a weak signal (see “Dropped calls”).
  2. high speed travel.

Audible Warnings

Error tone
An error tone sounds when an unexpected key is pressed (e.g., pushing SEND after pushing MENU).

Fast busy tone
A fast busy tone indicates that the system has not accepted your call.

Siren tone
A siren tone indicates an invalid phone number.

Triple high-pitched tone
A short triple high-pitched tone generated every 20 seconds indicates the battery needs to be charged.

Display Messages

Battery full
The battery has finished charging.

Charging
The phone is charging normally while powered off. Since the phone is off, you cannot place or receive calls.

You can press the key to turn on the phone and operate it normally. The battery will continue to charge (the battery can be charged with the phone either off or on).

CHECK or Program NAM
Mitsubishi phones are capable of self-diagnostics, and will alert you when an internal error occurs. For CHECKerrors, write down the number following CHECKand contact your phone’s network service provider for repairs. If the phone has a Program NAM error, your network service provider should be able to solve the problem over the phone.

-Locked-
When the phone is turned on, it may require an access code for security. Enter the preset 3-digit Unlock code.

Low battery! and phone beeps
The phone will turn off in 1 minute. The phone should be turned off and the battery recharged or replaced.

Key lock
Key Lock prevents accidental key entry. Press MENU and to turn off this feature.

-Mute-
Press any key except to turn off mute and take the call off hold.

No service
This message indicates you cannot connect to the system (calls cannot be placed or received), which may be due to:

  1. The system in this area does not support your phone.
  2. The signal is too weak. Try moving to another location to use your phone.

Voice Privacy Inactive!
The system does not support the voice privacy feature, or the phone is on an analog voice channel.

No Voice Mail Center Number
The Voice Mail Center phone number needs to be set up before using quick voice message access. The screen will prompt to edit voice mail number. Press (Yes), then enter your Voice Mail Center phone number.